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/* This Source Code Form is subject to the terms of the Mozilla Public
* License, v. 2.0. If a copy of the MPL was not distributed with this file,
// Support for Sync-and-FxA-related telemetry, which is submitted in a special-purpose
// telemetry ping called the "sync ping", documented here:
//
// ../../../toolkit/components/telemetry/docs/data/sync-ping.rst
//
// The sync ping contains identifiers that are linked to the user's Firefox Account
// and are separate from the main telemetry client_id, so this file is also responsible
// for ensuring that we can delete those pings upon user request, by plumbing its
// identifiers into the "deletion-request" ping.
import { Log } from "resource://gre/modules/Log.sys.mjs";
const lazy = {};
ChromeUtils.defineESModuleGetters(lazy, {
FxAccounts: "resource://gre/modules/FxAccounts.sys.mjs",
ObjectUtils: "resource://gre/modules/ObjectUtils.sys.mjs",
TelemetryController: "resource://gre/modules/TelemetryController.sys.mjs",
TelemetryEnvironment: "resource://gre/modules/TelemetryEnvironment.sys.mjs",
TelemetryUtils: "resource://gre/modules/TelemetryUtils.sys.mjs",
});
ChromeUtils.defineLazyGetter(lazy, "fxAccounts", () => {
return ChromeUtils.importESModule(
"resource://gre/modules/FxAccounts.sys.mjs"
).getFxAccountsSingleton();
});
ChromeUtils.defineLazyGetter(
lazy,
"WeaveService",
() => Cc["@mozilla.org/weave/service;1"].getService().wrappedJSObject
);
const log = Log.repository.getLogger("Sync.Telemetry");
const TOPICS = [
// For tracking change to account/device identifiers.
"fxaccounts:new_device_id",
"fxaccounts:onlogout",
"weave:service:ready",
"weave:service:login:got-hashed-id",
// For whole-of-sync metrics.
"weave:service:sync:start",
"weave:service:sync:finish",
"weave:service:sync:error",
// For individual engine metrics.
"weave:engine:sync:start",
"weave:engine:sync:finish",
"weave:engine:sync:error",
"weave:engine:sync:applied",
"weave:engine:sync:step",
"weave:engine:sync:uploaded",
"weave:engine:validate:finish",
"weave:engine:validate:error",
// For ad-hoc telemetry events.
"weave:telemetry:event",
"weave:telemetry:histogram",
"fxa:telemetry:event",
"weave:telemetry:migration",
];
const PING_FORMAT_VERSION = 1;
const EMPTY_UID = "0".repeat(32);
// The set of engines we record telemetry for - any other engines are ignored.
const ENGINES = new Set([
"addons",
"bookmarks",
"clients",
"forms",
"history",
"passwords",
"prefs",
"tabs",
"extension-storage",
"addresses",
"creditcards",
]);
function tryGetMonotonicTimestamp() {
try {
return Services.telemetry.msSinceProcessStart();
} catch (e) {
log.warn("Unable to get a monotonic timestamp!");
return -1;
}
}
function timeDeltaFrom(monotonicStartTime) {
let now = tryGetMonotonicTimestamp();
if (monotonicStartTime !== -1 && now !== -1) {
return Math.round(now - monotonicStartTime);
}
return -1;
}
const NS_ERROR_MODULE_BASE_OFFSET = 0x45;
const NS_ERROR_MODULE_NETWORK = 6;
// A reimplementation of NS_ERROR_GET_MODULE, which surprisingly doesn't seem
// to exist anywhere in .js code in a way that can be reused.
// This is taken from DownloadCore.sys.mjs.
function NS_ERROR_GET_MODULE(code) {
return ((code & 0x7fff0000) >> 16) - NS_ERROR_MODULE_BASE_OFFSET;
}
// Converts extra integer fields to strings, rounds floats to three
// decimal places (nanosecond precision for timings), and removes profile
// directory paths and URLs from potential error messages.
function normalizeExtraTelemetryFields(extra) {
let result = {};
for (let key in extra) {
let value = extra[key];
let type = typeof value;
if (type == "string") {
result[key] = ErrorSanitizer.cleanErrorMessage(value);
} else if (type == "number") {
result[key] = Number.isInteger(value)
? value.toString(10)
: value.toFixed(3);
} else if (type != "undefined") {
throw new TypeError(
`Invalid type ${type} for extra telemetry field ${key}`
);
}
}
return lazy.ObjectUtils.isEmpty(result) ? undefined : result;
}
// Keps track of the counts of individual records fate during a sync cycle
// The main reason this is a class is to keep track of reasons individual records
// failure reasons without huge memory overhead.
export class SyncedRecordsTelemetry {
// applied => number of items that should be applied.
// failed => number of items that failed in this sync.
// newFailed => number of items that failed for the first time in this sync.
// reconciled => number of items that were reconciled.
// failedReasons => {name, count} of reasons a record failed
incomingCounts = {
applied: 0,
failed: 0,
newFailed: 0,
reconciled: 0,
failedReasons: null,
};
outgoingCounts = { failed: 0, sent: 0, failedReasons: null };
addIncomingFailedReason(reason) {
if (!this.incomingCounts.failedReasons) {
this.incomingCounts.failedReasons = [];
}
let transformedReason = SyncTelemetry.transformError(reason);
// Some errors like http/nss errors don't have an error object
// those will be caught by the higher level telemetry
if (!transformedReason.error) {
return;
}
let index = this.incomingCounts.failedReasons.findIndex(
reasons => reasons.name === transformedReason.error
);
if (index >= 0) {
this.incomingCounts.failedReasons[index].count += 1;
} else {
this.incomingCounts.failedReasons.push({
name: transformedReason.error,
count: 1,
});
}
}
addOutgoingFailedReason(reason) {
if (!this.outgoingCounts.failedReasons) {
this.outgoingCounts.failedReasons = [];
}
let transformedReason = SyncTelemetry.transformError(reason);
// Some errors like http/nss errors don't have an error object
// those will be caught by the higher level telemetry
if (!transformedReason.error) {
return;
}
let index = this.outgoingCounts.failedReasons.findIndex(
reasons => reasons.name === transformedReason.error
);
if (index >= 0) {
this.outgoingCounts.failedReasons[index].count += 1;
} else {
this.outgoingCounts.failedReasons.push({
name: transformedReason.error,
count: 1,
});
}
}
}
// The `ErrorSanitizer` has 2 main jobs:
// * Remove PII from errors, such as the profile dir or URLs the user might
// have visited.
// * Normalize errors so different locales or operating systems etc don't
// generate different messages for the same underlying error.
// * [TODO] Normalize errors so environmental factors don't influence message.
// For example, timestamps or GUIDs should be replaced with something static.
export class ErrorSanitizer {
// Things we normalize - this isn't exhaustive, but covers the common error messages we see.
// Eg:
// > Win error 112 during operation write on file [profileDir]\weave\addonsreconciler.json (Espacio en disco insuficiente. )
// > Win error 112 during operation write on file [profileDir]\weave\addonsreconciler.json (Diskte yeterli yer yok. )
// > <snip many other translations of the error>
// > Unix error 28 during operation write on file [profileDir]/weave/addonsreconciler.json (No space left on device)
// These tend to crowd out other errors we might care about (eg, top 5 errors for some engines are
// variations of the "no space left on device")
// Note that only errors that have same-but-different errors on Windows and Unix are here - we
// still sanitize ones that aren't in these maps to remove the translations etc - eg,
// `ERROR_SHARING_VIOLATION` doesn't really have a unix equivalent, so doesn't appear here, but
// we still strip the translations to avoid the variants.
static E_PERMISSION_DENIED = "OS error [Permission denied]";
static E_NO_FILE_OR_DIR = "OS error [File/Path not found]";
static DOMErrorSubstitutions = {
NotFoundError: this.E_NO_FILE_OR_DIR,
NotAllowedError: this.E_PERMISSION_DENIED,
};
// IOUtils error messages include the specific nsresult error code that caused them.
static NS_ERROR_RE = new RegExp(/ \(NS_ERROR_.*\)$/);
static #cleanOSErrorMessage(message, error = undefined) {
if (DOMException.isInstance(error)) {
const sub = this.DOMErrorSubstitutions[error.name];
message = message.replaceAll("\\", "/");
message = message.replace(this.NS_ERROR_RE, "");
if (sub) {
return `${sub} ${message}`;
}
}
return message;
}
// A regex we can use to replace the profile dir in error messages. We use a
// regexp so we can simply replace all case-insensitive occurences.
// This escaping function is from:
static reProfileDir = new RegExp(
PathUtils.profileDir.replace(/[.*+?^${}()|[\]\\]/g, "\\$&"),
"gi"
);
/**
* Clean an error message, removing PII and normalizing OS-specific messages.
*
* @param {string} message The error message
* @param {Error?} error The error class instance, if any.
*/
static cleanErrorMessage(message, error = undefined) {
// There's a chance the profiledir is in the error string which is PII we
// want to avoid including in the ping.
message = message.replace(this.reProfileDir, "[profileDir]");
// MSG_INVALID_URL from /dom/bindings/Errors.msg -- no way to access this
// directly from JS.
if (message.endsWith("is not a valid URL.")) {
message = "<URL> is not a valid URL.";
}
// Try to filter things that look somewhat like a URL (in that they contain a
// colon in the middle of non-whitespace), in case anything else is including
// these in error messages. Note that JSON.stringified stuff comes through
// here, so we explicitly ignore double-quotes as well.
message = message.replace(/[^\s"]+:[^\s"]+/g, "<URL>");
// Anywhere that's normalized the guid in errors we can easily filter
// to make it easier to aggregate these types of errors
message = message.replace(/<guid: ([^>]+)>/g, "<GUID>");
return this.#cleanOSErrorMessage(message, error);
}
}
// This function validates the payload of a telemetry "event" - this can be
// removed once there are APIs available for the telemetry modules to collect
// best we can.
function validateTelemetryEvent(eventDetails) {
let { object, method, value, extra } = eventDetails;
// Do do basic validation of the params - everything except "extra" must
// be a string. method and object are required.
if (
typeof method != "string" ||
typeof object != "string" ||
(value && typeof value != "string") ||
(extra && typeof extra != "object")
) {
log.warn("Invalid event parameters - wrong types", eventDetails);
return false;
}
// length checks.
if (
method.length > 20 ||
object.length > 20 ||
(value && value.length > 80)
) {
log.warn("Invalid event parameters - wrong lengths", eventDetails);
return false;
}
// extra can be falsey, or an object with string names and values.
if (extra) {
if (Object.keys(extra).length > 10) {
log.warn("Invalid event parameters - too many extra keys", eventDetails);
return false;
}
for (let [ename, evalue] of Object.entries(extra)) {
if (
typeof ename != "string" ||
ename.length > 15 ||
typeof evalue != "string" ||
evalue.length > 85
) {
log.warn(
`Invalid event parameters: extra item "${ename} is invalid`,
eventDetails
);
return false;
}
}
}
return true;
}
class EngineRecord {
constructor(name) {
// startTime is in ms from process start, but is monotonic (unlike Date.now())
// so we need to keep both it and when.
this.startTime = tryGetMonotonicTimestamp();
this.name = name;
// This allows cases like bookmarks-buffered to have a separate name from
// the bookmarks engine.
let engineImpl = lazy.Weave.Service.engineManager.get(name);
if (engineImpl && engineImpl.overrideTelemetryName) {
this.overrideTelemetryName = engineImpl.overrideTelemetryName;
}
}
toJSON() {
let result = { name: this.overrideTelemetryName || this.name };
let properties = [
"took",
"status",
"failureReason",
"incoming",
"outgoing",
"validation",
"steps",
];
for (let property of properties) {
result[property] = this[property];
}
return result;
}
finished(error) {
let took = timeDeltaFrom(this.startTime);
if (took > 0) {
this.took = took;
}
if (error) {
this.failureReason = SyncTelemetry.transformError(error);
}
}
recordApplied(counts) {
if (this.incoming) {
log.error(
`Incoming records applied multiple times for engine ${this.name}!`
);
return;
}
if (this.name === "clients" && !counts.failed) {
// ignore successful application of client records
// since otherwise they show up every time and are meaningless.
return;
}
let incomingData = {};
if (counts.failedReasons) {
// sort the failed reasons in desc by count, then take top 10
counts.failedReasons = counts.failedReasons
.sort((a, b) => b.count - a.count)
.slice(0, 10);
}
// Counts has extra stuff used for logging, but we only care about a few
let properties = ["applied", "failed", "failedReasons"];
// Only record non-zero properties and only record incoming at all if
// there's at least one property we care about.
for (let property of properties) {
if (counts[property]) {
incomingData[property] = counts[property];
this.incoming = incomingData;
}
}
}
recordStep(stepResult) {
let step = {
name: stepResult.name,
};
if (stepResult.took > 0) {
step.took = Math.round(stepResult.took);
}
if (stepResult.counts) {
let counts = stepResult.counts.filter(({ count }) => count > 0);
if (counts.length) {
step.counts = counts;
}
}
if (this.steps) {
this.steps.push(step);
} else {
this.steps = [step];
}
}
recordValidation(validationResult) {
if (this.validation) {
log.error(`Multiple validations occurred for engine ${this.name}!`);
return;
}
let { problems, version, took, checked } = validationResult;
let validation = {
version: version || 0,
checked: checked || 0,
};
if (took > 0) {
validation.took = Math.round(took);
}
let summarized = problems.filter(({ count }) => count > 0);
if (summarized.length) {
validation.problems = summarized;
}
this.validation = validation;
}
recordValidationError(e) {
if (this.validation) {
log.error(`Multiple validations occurred for engine ${this.name}!`);
return;
}
this.validation = {
failureReason: SyncTelemetry.transformError(e),
};
}
recordUploaded(counts) {
if (counts.sent || counts.failed) {
if (!this.outgoing) {
this.outgoing = [];
}
if (counts.failedReasons) {
// sort the failed reasons in desc by count, then take top 10
counts.failedReasons = counts.failedReasons
.sort((a, b) => b.count - a.count)
.slice(0, 10);
}
this.outgoing.push({
sent: counts.sent || undefined,
failed: counts.failed || undefined,
failedReasons: counts.failedReasons || undefined,
});
}
}
}
// The record of a single "sync" - typically many of these are submitted in
// a single ping (ie, as a 'syncs' array)
export class SyncRecord {
constructor(allowedEngines, why) {
this.allowedEngines = allowedEngines;
// Our failure reason. This property only exists in the generated ping if an
// error actually occurred.
this.failureReason = undefined;
this.syncNodeType = null;
this.when = Date.now();
this.startTime = tryGetMonotonicTimestamp();
this.took = 0; // will be set later.
this.why = why;
// All engines that have finished (ie, does not include the "current" one)
// We omit this from the ping if it's empty.
this.engines = [];
// The engine that has started but not yet stopped.
this.currentEngine = null;
}
toJSON() {
let result = {
when: this.when,
took: this.took,
failureReason: this.failureReason,
status: this.status,
};
if (this.why) {
result.why = this.why;
}
let engines = [];
for (let engine of this.engines) {
engines.push(engine.toJSON());
}
if (engines.length) {
result.engines = engines;
}
return result;
}
finished(error) {
this.took = timeDeltaFrom(this.startTime);
if (this.currentEngine != null) {
log.error(
"Finished called for the sync before the current engine finished"
);
this.currentEngine.finished(null);
this.onEngineStop(this.currentEngine.name);
}
if (error) {
this.failureReason = SyncTelemetry.transformError(error);
}
this.syncNodeType = lazy.Weave.Service.identity.telemetryNodeType;
// Check for engine statuses. -- We do this now, and not in engine.finished
// to make sure any statuses that get set "late" are recorded
for (let engine of this.engines) {
let status = lazy.Status.engines[engine.name];
if (status && status !== constants.ENGINE_SUCCEEDED) {
engine.status = status;
}
}
let statusObject = {};
let serviceStatus = lazy.Status.service;
if (serviceStatus && serviceStatus !== constants.STATUS_OK) {
statusObject.service = serviceStatus;
this.status = statusObject;
}
let syncStatus = lazy.Status.sync;
if (syncStatus && syncStatus !== constants.SYNC_SUCCEEDED) {
statusObject.sync = syncStatus;
this.status = statusObject;
}
}
onEngineStart(engineName) {
if (this._shouldIgnoreEngine(engineName, false)) {
return;
}
if (this.currentEngine) {
log.error(
`Being told that engine ${engineName} has started, but current engine ${this.currentEngine.name} hasn't stopped`
);
// Just discard the current engine rather than making up data for it.
}
this.currentEngine = new EngineRecord(engineName);
}
onEngineStop(engineName, error) {
// We only care if it's the current engine if we have a current engine.
if (this._shouldIgnoreEngine(engineName, !!this.currentEngine)) {
return;
}
if (!this.currentEngine) {
// It's possible for us to get an error before the start message of an engine
// (somehow), in which case we still want to record that error.
if (!error) {
return;
}
log.error(
`Error triggered on ${engineName} when no current engine exists: ${error}`
);
this.currentEngine = new EngineRecord(engineName);
}
this.currentEngine.finished(error);
this.engines.push(this.currentEngine);
this.currentEngine = null;
}
onEngineApplied(engineName, counts) {
if (this._shouldIgnoreEngine(engineName)) {
return;
}
this.currentEngine.recordApplied(counts);
}
onEngineStep(engineName, step) {
if (this._shouldIgnoreEngine(engineName)) {
return;
}
this.currentEngine.recordStep(step);
}
onEngineValidated(engineName, validationData) {
if (this._shouldIgnoreEngine(engineName, false)) {
return;
}
let engine = this.engines.find(e => e.name === engineName);
if (
!engine &&
this.currentEngine &&
engineName === this.currentEngine.name
) {
engine = this.currentEngine;
}
if (engine) {
engine.recordValidation(validationData);
} else {
log.warn(
`Validation event triggered for engine ${engineName}, which hasn't been synced!`
);
}
}
onEngineValidateError(engineName, error) {
if (this._shouldIgnoreEngine(engineName, false)) {
return;
}
let engine = this.engines.find(e => e.name === engineName);
if (
!engine &&
this.currentEngine &&
engineName === this.currentEngine.name
) {
engine = this.currentEngine;
}
if (engine) {
engine.recordValidationError(error);
} else {
log.warn(
`Validation failure event triggered for engine ${engineName}, which hasn't been synced!`
);
}
}
onEngineUploaded(engineName, counts) {
if (this._shouldIgnoreEngine(engineName)) {
return;
}
this.currentEngine.recordUploaded(counts);
}
_shouldIgnoreEngine(engineName, shouldBeCurrent = true) {
if (!this.allowedEngines.has(engineName)) {
log.info(
`Notification for engine ${engineName}, but we aren't recording telemetry for it`
);
return true;
}
if (shouldBeCurrent) {
if (!this.currentEngine || engineName != this.currentEngine.name) {
log.info(`Notification for engine ${engineName} but it isn't current`);
return true;
}
}
return false;
}
}
// The entire "sync ping" - it includes all the syncs, events etc recorded in
// the ping.
class SyncTelemetryImpl {
constructor(allowedEngines) {
log.manageLevelFromPref("services.sync.log.logger.telemetry");
// This is accessible so we can enable custom engines during tests.
this.allowedEngines = allowedEngines;
this.current = null;
this.setupObservers();
this.payloads = [];
this.discarded = 0;
this.events = [];
this.histograms = {};
this.migrations = [];
this.maxEventsCount = lazy.Svc.PrefBranch.getIntPref(
"telemetry.maxEventsCount",
1000
);
this.maxPayloadCount = lazy.Svc.PrefBranch.getIntPref(
"telemetry.maxPayloadCount"
);
this.submissionInterval =
lazy.Svc.PrefBranch.getIntPref("telemetry.submissionInterval") * 1000;
this.lastSubmissionTime = Services.telemetry.msSinceProcessStart();
this.lastUID = EMPTY_UID;
this.lastSyncNodeType = null;
this.currentSyncNodeType = null;
// Note that the sessionStartDate is somewhat arbitrary - the telemetry
// modules themselves just use `new Date()`. This means that our startDate
// isn't going to be the same as the sessionStartDate in the main pings,
// but that's OK for now - if it's a problem we'd need to change the
// telemetry modules to expose what it thinks the sessionStartDate is.
let sessionStartDate = new Date();
this.sessionStartDate = lazy.TelemetryUtils.toLocalTimeISOString(
lazy.TelemetryUtils.truncateToHours(sessionStartDate)
);
lazy.TelemetryController.registerSyncPingShutdown(() => this.shutdown());
}
sanitizeFxaDeviceId(deviceId) {
return lazy.fxAccounts.telemetry.sanitizeDeviceId(deviceId);
}
prepareFxaDevices(devices) {
// For non-sync users, the data per device is limited -- just an id and a
// type (and not even the id yet). For sync users, if we can correctly map
// the fxaDevice to a sync device, then we can get os and version info,
// which would be quite unfortunate to lose.
let extraInfoMap = new Map();
if (this.syncIsEnabled()) {
for (let client of this.getClientsEngineRecords()) {
if (client.fxaDeviceId) {
extraInfoMap.set(client.fxaDeviceId, {
os: client.os,
version: client.version,
syncID: this.sanitizeFxaDeviceId(client.id),
});
}
}
}
// Finally, sanitize and convert to the proper format.
return devices.map(d => {
let { os, version, syncID } = extraInfoMap.get(d.id) || {
os: undefined,
version: undefined,
syncID: undefined,
};
return {
id: this.sanitizeFxaDeviceId(d.id) || EMPTY_UID,
type: d.type,
os,
version,
syncID,
};
});
}
syncIsEnabled() {
return lazy.WeaveService.enabled && lazy.WeaveService.ready;
}
// Separate for testing.
getClientsEngineRecords() {
if (!this.syncIsEnabled()) {
throw new Error("Bug: syncIsEnabled() must be true, check it first");
}
return lazy.Weave.Service.clientsEngine.remoteClients;
}
updateFxaDevices(devices) {
if (!devices) {
return {};
}
let me = devices.find(d => d.isCurrentDevice);
let id = me ? this.sanitizeFxaDeviceId(me.id) : undefined;
let cleanDevices = this.prepareFxaDevices(devices);
return { deviceID: id, devices: cleanDevices };
}
getFxaDevices() {
return lazy.fxAccounts.device.recentDeviceList;
}
getPingJSON(reason) {
let { devices, deviceID } = this.updateFxaDevices(this.getFxaDevices());
return {
os: lazy.TelemetryEnvironment.currentEnvironment.system.os,
why: reason,
devices,
discarded: this.discarded || undefined,
version: PING_FORMAT_VERSION,
syncs: this.payloads.slice(),
uid: this.lastUID,
syncNodeType: this.lastSyncNodeType || undefined,
deviceID,
sessionStartDate: this.sessionStartDate,
events: !this.events.length ? undefined : this.events,
migrations: !this.migrations.length ? undefined : this.migrations,
histograms: !Object.keys(this.histograms).length
? undefined
: this.histograms,
};
}
_addMigrationRecord(type, info) {
log.debug("Saw telemetry migration info", type, info);
// Updates to this need to be documented in `sync-ping.rst`
switch (type) {
case "webext-storage":
this.migrations.push({
type: "webext-storage",
entries: +info.entries,
entriesSuccessful: +info.entries_successful,
extensions: +info.extensions,
extensionsSuccessful: +info.extensions_successful,
openFailure: !!info.open_failure,
});
break;
default:
throw new Error("Bug: Unknown migration record type " + type);
}
}
finish(reason) {
// Note that we might be in the middle of a sync right now, and so we don't
// want to touch this.current.
let result = this.getPingJSON(reason);
this.payloads = [];
this.discarded = 0;
this.events = [];
this.migrations = [];
this.histograms = {};
this.submit(result);
}
setupObservers() {
for (let topic of TOPICS) {
lazy.Observers.add(topic, this, this);
}
}
shutdown() {
this.finish("shutdown");
for (let topic of TOPICS) {
lazy.Observers.remove(topic, this, this);
}
}
submit(record) {
if (!this.isProductionSyncUser()) {
return false;
}
// We still call submit() with possibly illegal payloads so that tests can
// know that the ping was built. We don't end up submitting them, however.
let numEvents = record.events ? record.events.length : 0;
let numMigrations = record.migrations ? record.migrations.length : 0;
if (record.syncs.length || numEvents || numMigrations) {
log.trace(
`submitting ${record.syncs.length} sync record(s) and ` +
`${numEvents} event(s) to telemetry`
);
lazy.TelemetryController.submitExternalPing("sync", record, {
usePingSender: true,
}).catch(err => {
log.error("failed to submit ping", err);
});
return true;
}
return false;
}
isProductionSyncUser() {
// If FxA isn't production then we treat sync as not being production.
// Further, there's the deprecated "services.sync.tokenServerURI" pref we
// need to consider - fxa doesn't consider that as if that's the only
// pref set, they *are* running a production fxa, just not production sync.
if (
!lazy.FxAccounts.config.isProductionConfig() ||
Services.prefs.prefHasUserValue("services.sync.tokenServerURI")
) {
log.trace(`Not sending telemetry ping for self-hosted Sync user`);
return false;
}
return true;
}
onSyncStarted(data) {
const why = data && JSON.parse(data).why;
if (this.current) {
log.warn(
"Observed weave:service:sync:start, but we're already recording a sync!"
);
// Just discard the old record, consistent with our handling of engines, above.
this.current = null;
}
this.current = new SyncRecord(this.allowedEngines, why);
}
// We need to ensure that the telemetry `deletion-request` ping always contains the user's
// current sync device ID, because if the user opts out of telemetry then the deletion ping
// will be immediately triggered for sending, and we won't have a chance to fill it in later.
// This keeps the `deletion-ping` up-to-date when the user's account state changes.
onAccountInitOrChange() {
// We don't submit sync pings for self-hosters, so don't need to collect their device ids either.
if (!this.isProductionSyncUser()) {
return;
}
// Awkwardly async, but no need to await. If the user's account state changes while
// this promise is in flight, it will reject and we won't record any data in the ping.
// (And a new notification will trigger us to try again with the new state).
lazy.fxAccounts.device
.getLocalId()
.then(deviceId => {
let sanitizedDeviceId =
lazy.fxAccounts.telemetry.sanitizeDeviceId(deviceId);
// In the past we did not persist the FxA metrics identifiers to disk,
// so this might be missing until we can fetch it from the server for the
// first time. There will be a fresh notification tirggered when it's available.
if (sanitizedDeviceId) {
// Sanitized device ids are 64 characters long, but telemetry limits scalar strings to 50.
// The first 32 chars are sufficient to uniquely identify the device, so just send those.
// It's hard to change the sync ping itself to only send 32 chars, to b/w compat reasons.
sanitizedDeviceId = sanitizedDeviceId.substr(0, 32);
Services.telemetry.scalarSet(
"deletion.request.sync_device_id",
sanitizedDeviceId
);
}
})
.catch(err => {
log.warn(
`Failed to set sync identifiers in the deletion-request ping: ${err}`
);
});
}
// This keeps the `deletion-request` ping up-to-date when the user signs out,
// clearing the now-nonexistent sync device id.
onAccountLogout() {
Services.telemetry.scalarSet("deletion.request.sync_device_id", "");
}
_checkCurrent(topic) {
if (!this.current) {
// This is only `info` because it happens when we do a tabs "quick-write"
log.info(
`Observed notification ${topic} but no current sync is being recorded.`
);
return false;
}
return true;
}
_shouldSubmitForDataChange() {
let newID = lazy.fxAccounts.telemetry.getSanitizedUID() || EMPTY_UID;
let oldID = this.lastUID;
if (
newID != EMPTY_UID &&
oldID != EMPTY_UID &&
// Both are "real" uids, so we care if they've changed.
newID != oldID
) {
log.trace(
`shouldSubmitForDataChange - uid from '${oldID}' -> '${newID}'`
);
return true;
}
// We've gone from knowing one of the ids to not knowing it (which we
// ignore) or we've gone from not knowing it to knowing it (which is fine),
// Now check the node type because a change there also means we should
// submit.
if (
this.lastSyncNodeType &&
this.currentSyncNodeType != this.lastSyncNodeType
) {
log.trace(
`shouldSubmitForDataChange - nodeType from '${this.lastSyncNodeType}' -> '${this.currentSyncNodeType}'`
);
return true;
}
log.trace("shouldSubmitForDataChange - no need to submit");
return false;
}
maybeSubmitForDataChange() {
if (this._shouldSubmitForDataChange()) {
log.info(
"Early submission of sync telemetry due to changed IDs/NodeType"
);
this.finish("idchange"); // this actually submits.
this.lastSubmissionTime = Services.telemetry.msSinceProcessStart();
}
// Only update the last UIDs if we actually know them.
let current_uid = lazy.fxAccounts.telemetry.getSanitizedUID();
if (current_uid) {
this.lastUID = current_uid;
}
if (this.currentSyncNodeType) {
this.lastSyncNodeType = this.currentSyncNodeType;
}
}
maybeSubmitForInterval() {
// We want to submit the ping every `this.submissionInterval` but only when
// there's no current sync in progress, otherwise we may end up submitting
// the sync and the events caused by it in different pings.
if (
this.current == null &&
Services.telemetry.msSinceProcessStart() - this.lastSubmissionTime >
this.submissionInterval
) {
this.finish("schedule");
this.lastSubmissionTime = Services.telemetry.msSinceProcessStart();
}
}
onSyncFinished(error) {
if (!this.current) {
log.warn("onSyncFinished but we aren't recording");
return;
}
this.current.finished(error);
this.currentSyncNodeType = this.current.syncNodeType;
let current = this.current;
this.current = null;
this.takeTelemetryRecord(current);
}
takeTelemetryRecord(record) {
// We check for "data change" before appending the current sync to payloads,
// as it is the current sync which has the data with the new data, and thus
// must go in the *next* submission.
this.maybeSubmitForDataChange();
if (this.payloads.length < this.maxPayloadCount) {
this.payloads.push(record.toJSON());
} else {
++this.discarded;
}
// If we are submitting due to timing, it's desirable that the most recent
// sync is included, so we check after appending the record.
this.maybeSubmitForInterval();
}
_addHistogram(hist) {
let histogram = Services.telemetry.getHistogramById(hist);
let s = histogram.snapshot();
this.histograms[hist] = s;
}
_recordEvent(eventDetails) {
this.maybeSubmitForDataChange();
if (this.events.length >= this.maxEventsCount) {
log.warn("discarding event - already queued our maximum", eventDetails);
return;
}
let { object, method, value, extra } = eventDetails;
if (extra) {
extra = normalizeExtraTelemetryFields(extra);
eventDetails = { object, method, value, extra };
}
if (!validateTelemetryEvent(eventDetails)) {
// we've already logged what the problem is...
return;
}
log.debug("recording event", eventDetails);
if (extra && lazy.Resource.serverTime && !extra.serverTime) {
extra.serverTime = String(lazy.Resource.serverTime);
}
let category = "sync";
let ts = Math.floor(tryGetMonotonicTimestamp());
// An event record is a simple array with at least 4 items.
let event = [ts, category, method, object];
// It may have up to 6 elements if |extra| is defined
if (value) {
event.push(value);
if (extra) {
event.push(extra);
}
} else if (extra) {
event.push(null); // a null for the empty value.
event.push(extra);
}
this.events.push(event);
this.maybeSubmitForInterval();
}
observe(subject, topic, data) {
log.trace(`observed ${topic} ${data}`);
switch (topic) {
case "weave:service:ready":
case "weave:service:login:got-hashed-id":
case "fxaccounts:new_device_id":
this.onAccountInitOrChange();
break;
case "fxaccounts:onlogout":
this.onAccountLogout();
break;
/* sync itself state changes */
case "weave:service:sync:start":
this.onSyncStarted(data);
break;
case "weave:service:sync:finish":
if (this._checkCurrent(topic)) {
this.onSyncFinished(null);
}
break;
case "weave:service:sync:error":
// argument needs to be truthy (this should always be the case)
this.onSyncFinished(subject || "Unknown");
break;
/* engine sync state changes */
case "weave:engine:sync:start":
if (this._checkCurrent(topic)) {
this.current.onEngineStart(data);
}
break;
case "weave:engine:sync:finish":
if (this._checkCurrent(topic)) {
this.current.onEngineStop(data, null);
}
break;
case "weave:engine:sync:error":
if (this._checkCurrent(topic)) {
// argument needs to be truthy (this should always be the case)
this.current.onEngineStop(data, subject || "Unknown");
}
break;
/* engine counts */
case "weave:engine:sync:applied":
if (this._checkCurrent(topic)) {
this.current.onEngineApplied(data, subject);
}
break;
case "weave:engine:sync:step":
if (this._checkCurrent(topic)) {
this.current.onEngineStep(data, subject);
}
break;
case "weave:engine:sync:uploaded":
if (this._checkCurrent(topic)) {
this.current.onEngineUploaded(data, subject);
}
break;
case "weave:engine:validate:finish":
if (this._checkCurrent(topic)) {
this.current.onEngineValidated(data, subject);
}
break;
case "weave:engine:validate:error":
if (this._checkCurrent(topic)) {
this.current.onEngineValidateError(data, subject || "Unknown");
}
break;
case "weave:telemetry:event":
case "fxa:telemetry:event":
this._recordEvent(subject);
break;
case "weave:telemetry:histogram":
this._addHistogram(data);
break;
case "weave:telemetry:migration":
this._addMigrationRecord(data, subject);
break;
default:
log.warn(`unexpected observer topic ${topic}`);
break;
}
}
// Transform an exception into a standard description. Exposed here for when
// this module isn't directly responsible for knowing the transform should
// happen (for example, when including an error in the |extra| field of
// event telemetry)
transformError(error) {
// Certain parts of sync will use this pattern as a way to communicate to
// processIncoming to abort the processing. However, there's no guarantee
// this can only happen then.
if (typeof error == "object" && error.code && error.cause) {
error = error.cause;
}
if (lazy.Async.isShutdownException(error)) {
return { name: "shutdownerror" };
}
if (typeof error === "string") {
if (error.startsWith("error.")) {
// This is hacky, but I can't imagine that it's not also accurate.
return { name: "othererror", error };
}
error = ErrorSanitizer.cleanErrorMessage(error);
return { name: "unexpectederror", error };
}
if (error instanceof lazy.AuthenticationError) {
return { name: "autherror", from: error.source };
}
if (DOMException.isInstance(error)) {
return {
name: "unexpectederror",
error: ErrorSanitizer.cleanErrorMessage(error.message, error),
};
}
let httpCode =
error.status || (error.response && error.response.status) || error.code;
if (httpCode) {
return { name: "httperror", code: httpCode };
}
if (error.failureCode) {
return { name: "othererror", error: error.failureCode };
}
if (error.result) {
// many "nsresult" errors are actually network errors - if they are
// associated with the "network" module we assume that's true.
// We also assume NS_ERROR_ABORT is such an error - for almost everything
// we care about, it acually is (eg, if the connection fails early enough
// or if we have a captive portal etc) - we don't lose anything by this
// assumption, it's just that the error will no longer be in the "nserror"
// category, so our analysis can still find them.
if (
error.result == Cr.NS_ERROR_ABORT ||
NS_ERROR_GET_MODULE(error.result) == NS_ERROR_MODULE_NETWORK
) {
return { name: "httperror", code: error.result };
}
return { name: "nserror", code: error.result };
}
// It's probably an Error object, but it also could be some
// other object that may or may not override toString to do
// something useful.
let msg = String(error);
if (msg.startsWith("[object")) {
// Nothing useful in the default, check for a string "message" property.
if (typeof error.message == "string") {
msg = String(error.message);
} else {
// Hopefully it won't come to this...
msg = JSON.stringify(error);
}
}
return {
name: "unexpectederror",
error: ErrorSanitizer.cleanErrorMessage(msg),
};
}
}
export var SyncTelemetry = new SyncTelemetryImpl(ENGINES);